Widerrufsrecht
Return and Refund Policy
At La Marque 77, we are committed to guaranteeing your satisfaction as a customer. Although our products are unique and made to order, we understand that there may be situations where you may need to return or exchange an item. Therefore, we have developed a return and refund policy that takes these circumstances into account while maintaining our commitment to quality.
Returns for defective products or manufacturing errors: If you receive a damaged or defective product, or if a manufacturing error is found, we invite you to contact us within 30 days of receiving your order. We will then offer you the choice between a free replacement or a full refund of the product. To facilitate the process, please provide us with a clear photo showing the defect or problem encountered.
Exchanges for incorrect size: We understand the importance of the perfect size for your satisfaction. If you have ordered an incorrect size, we will be happy to help you exchange your item for the correct size. Please contact us within 30 days of receiving your order to organise the exchange. The return costs will be borne by the customer.
At La Marque 77, we strive to provide a worry-free shopping experience and to guarantee your complete satisfaction. If you have any questions or concerns about your order, do not hesitate to contact us and our team will be happy to help you.
At La Marque 77, we are committed to guaranteeing your satisfaction as a customer. Although our products are unique and made to order, we understand that there may be situations where you may need to return or exchange an item. Therefore, we have developed a return and refund policy that takes these circumstances into account while maintaining our commitment to quality.
Returns for defective products or manufacturing errors: If you receive a damaged or defective product, or if a manufacturing error is found, we invite you to contact us within 30 days of receiving your order. We will then offer you the choice between a free replacement or a full refund of the product. To facilitate the process, please provide us with a clear photo showing the defect or problem encountered.
Exchanges for incorrect size: We understand the importance of the perfect size for your satisfaction. If you have ordered an incorrect size, we will be happy to help you exchange your item for the correct size. Please contact us within 30 days of receiving your order to organise the exchange. The return costs will be borne by the customer.
At La Marque 77, we strive to provide a worry-free shopping experience and to guarantee your complete satisfaction. If you have any questions or concerns about your order, do not hesitate to contact us and our team will be happy to help you.